Disclaimer

TH Medical Agency is a Canada-based healthcare coordination service that connects international patients with carefully selected and fully licensed medical institutions in Turkey — including both clinics and hospitals. Our focus areas include hair transplantation, dental aesthetics, and other elective medical treatments.

While we do not perform medical procedures ourselves or make clinical decisions, we are committed to supporting our clients through the entire process. This includes pre-treatment consultation, matching patients with highly reputable providers, assisting with appointment scheduling, and offering follow-up care coordination after your return.

We only work with institutions that meet international standards for hygiene, ethics, and patient care. While all medical responsibility rests with the treating healthcare professionals, TH Medical Agency ensures that you are matched with providers known for quality, transparency, and patient satisfaction.

Travel & Recovery Advice

To ensure safe and effective recovery, we strongly recommend following the treatment provider's travel and aftercare instructions:

Hair Transplantation Patients:

It is recommended to stay in Turkey for at least 5-7 days following the procedure. Flying immediately after surgery may lead to swelling, discomfort, or risk of infection.

Dental Treatment Patients:

Depending on the procedure (e.g., implants, crowns), a 5-10 day stay is often required to complete all stages with accuracy and medical supervision.

⚠️ Leaving Turkey earlier than recommended is not advised and may affect your treatment results.

By using our services, you acknowledge that all medical responsibility remains with the healthcare provider. However, we remain actively involved in supporting you before, during, and after treatment to ensure your journey is safe, well-organized, and stress-free.

Privacy Policy

TH Medical Agency values your privacy and is fully committed to safeguarding your personal and medical information. We adhere to all applicable Canadian data protection laws and international data-handling standards.

What We Collect:

  • •Your name and contact information
  • •Medical concerns and treatment goals
  • •Travel details (arrival dates, city preference)
  • •Communication logs between you and our team

How We Use It:

  • •To match you with a suitable medical institution
  • •To coordinate appointments and prepare your visit
  • •To communicate with clinics or hospitals on your behalf
  • •To provide personalized aftercare and follow-up

How We Share It:

We share your information only with the medical institutions directly involved in your treatment planning. We never sell or use your data for unrelated commercial purposes.

Data Protection:

All data is stored securely on encrypted systems. Access is limited to authorized TH Medical Agency personnel only.

Your Rights:

You may request access to your data, ask for corrections, or request its deletion at any time by emailing us at thmedicalagency@gmail.com

Terms & Conditions

By visiting our website or using our services, you agree to the following terms and conditions:

1. Scope of Services

TH Medical Agency provides coordination and consultation services for patients seeking treatment in Turkey. We are not a healthcare provider, and we do not conduct or supervise any medical procedures. Instead, we facilitate communication, logistics, and guidance.

2. Medical Responsibility

All clinical procedures are performed solely by licensed doctors within accredited clinics or hospitals. TH Medical Agency is not responsible for treatment outcomes. However, we take great care to connect you with institutions that meet international quality and safety standards.

3. What Our Packages Include

Depending on the service level and destination, our packages may include:

  • Pre-treatment consultation
  • VIP airport–clinic transfers (when applicable)
  • Accommodation recommendations (in some packages, hotels are located within or near the clinic)
  • Medication & care kits
  • Follow-up support

Specific package details are clearly outlined before any commitment is made.

4. Payments & Cancellations

Medical fees are paid directly to the chosen institution unless otherwise stated. Cancellations and rescheduling are subject to the policies of the treating provider. We assist with communication but are not liable for fees incurred due to travel changes or delays.

5. Liability

TH Medical Agency is not responsible for travel disruptions, visa rejections, or medical complications. However, we are committed to helping resolve issues promptly and professionally through coordination with the treating institution.